If the product is still not working as expected, please restart the host system one more time. If you disconnected the power adapter from your product in step one, please reconnect it so the device powers on, then reconnect the product to the host system.Click Install (if the System Compatibility Check passes). The System Compatibility Check then runs. The Windows User Account Control window opens (if enabled in the OS). Download and install the latest version (that we recommend) of the DisplayLink software driver Double click on the DisplayLink executable, eg DisplayLinkRX.X.exe.Once the cleaning utility has completed running, restart the host system (even if not prompted to).If your operating system is not listed then HP may not provide. Try manually selecting your operating system. We have a short video that demonstrates this process We were unable to find drivers for your product.DisplayLink’s Graphics Host Software allows full configuration of all additional USB displays, including: Support for Windows Vista Windows 8.1 Update 2014 Support for up to 6 additional. The DisplayLink USB Graphics devices can also be configured to be the primary display. Download and run the DisplayLink Installation Cleaner utility allowing visibility of more applications at the same time.Don't worry if these entries are not present or if the process does not work for any reason, just move onto the next step Uninstall any and all software with 'DisplayLink' in the title that is present from within the Control Panel Programs and Features (Apps and Features in Windows 10).Please keep everything disconnected until prompted If the product you are using has an external power adapter (for example a USB docking station), please also disconnect the power adapter from the product so that the unit resets. Disconnect the Plugable USB docking station or video adapter from the host system.When a Plugable DisplayLink device is not working as expected with a Windows system, the best practice is to disconnect the device from the host system (and remove it's external power source, if it has one) and perform a 'clean' manual installation of the latest version we recommend of the required DisplayLink software driver to help ensure both are in a good state.
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